1. Introduction

Welcome to MyPet (“Company”, “we”, “our”, “us”)! As you have just clicked to our Terms and Conditions, please take a moment to read them carefully. By accessing and using our website (mypetharness.com) and purchasing our products, you agree to be bound by these terms and conditions. If you do not agree with these terms, please do not use our website.

2. Eligibility

To be eligible to use our services and make purchases on our website, you must be at least 18 years old or have the consent of a parent or legal guardian.

3. Account Registration

You may need to create an account to access certain features of our website. You are responsible for maintaining the confidentiality of your account information and password. You agree to provide accurate and complete information when creating your account and to update your information as necessary.

4. Product Information

We strive to provide accurate information about our products, including descriptions, pricing, and availability. However, we do not warrant that the product descriptions or other content on our website are accurate, complete, reliable, current, or error-free. If a product offered by MyPet is not as described, your sole remedy is to return it in unused condition.

5. Pricing and Payment

All prices are listed in Canadian Dollars (CAD). We reserve the right to change prices at any time without prior notice. Payment must be made at the time of purchase using one of the payment methods we accept. You agree to provide current, complete, and accurate purchase and account information.

6. Shipping and Delivery

We aim to process and ship orders promptly. Delivery times are estimates and are not guaranteed. We are not responsible for any delays caused by shipping carriers or customs clearance. You are responsible for providing a valid and accurate shipping address.

7. Returns and Refunds

We want you to be satisfied with your purchase. If you are not completely happy with your purchase, please contact us within 14 days of receiving your order to arrange a return or exchange. Items must be returned in their original condition. Refunds will be issued to the original method of payment.

8. Consent to Receive Review Invitations

By making a purchase on our website, you consent to receive email invitations to review your purchase. We value your feedback and use it to improve our products and services. Your participation in these reviews is entirely voluntary. If you do not wish to receive review invitations, you can opt-out at any time by following the unsubscribe link included in the email or by contacting us at hello@mypetharness.com.

9. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of MyPet or our content suppliers and is protected by Canadian and international copyright laws. You may not use, reproduce, or distribute any content from our website without our prior written permission.

10. Limitation of Liability

To the fullest extent permitted by law, MyPet shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use our services; (b) unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from our services.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Canada. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Canada.

12. Changes to Terms

We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website after any changes constitutes your acceptance of the new terms.

13. Consent to Receive Review Invitations

By making a purchase on our website, you consent to receive email invitations to review your purchase. We value your feedback and use it to improve our products and services. If you do not wish to receive review invitations, you can opt-out at any time by following the unsubscribe link included in the email or by contacting us at hello@mypetharness.com.

14. Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at hello@mypetharness.com.